Dentsu Aegis Woman in Asia Mean Business

Dentsu Aegis Network and DentsuVentures is launching an initiative to mentor, develop and help fund female entrepreneurs in South and Southeast Asia.

The idea follows a report from the agency network earlier this year, titled ‘The New Voice of the Female Consumer in Southeast Asia’, in which it found that 36 per cent of women in Southeast Asia were self employed.

As part of One@DentsuAegis, a programme developed to support diversity and innovation across the business, Dentsu Aegis Network has formalised an initiative to mentor, develop and help fund female start-ups in South and Southeast Asia.

Partnering with other female led diversity initiatives such as Female Founders, Women Unlimited and She Means Business, Dentsu Aegis Network will run a three-part program.

Ruth Stubbs, CEO of iProspect Asia Pacific, will be running the initiative with an extended leadership team from across Dentsu Aegis Network and strategic business partners which include clients and other third parties. A blueprint has been developed to recruit, mentor and fund female founded start-ups that display `innovation, diversity, social sustainability and tech leadership’ at their core.

In a recent whitepaper, The New Voice of the Female Consumer in Southeast Asia, the agency identified an increasing trend towards people choosing self-employment over a traditional working lifestyle. This trend was particularly true among women, with 36 percent of women across Southeast Asia, self-employed.

In addition, the study found that 47 percent of all online women in SEA are sellers. This equates to 33 million women who opted in as a seller across Indonesia, Thailand and the Philippines in 2015. In Indonesia, 55 percent of online women are trading as merchants from their homes today. “We can conclude that selling and not just buying through digital channels to supplement income has created a new socioeconomic profile due in part to the sheer scale of the activity,” the paper stated. “The implications of which will shift the paradigm for digital marketers as it pertains to ecommerce for this part of the world, which still supports a very traditional marketing landscape,” it added. The study consisted of a 10-minute survey across the fieldwork period of August 18-28, 2015. Covering both buyers and sellers, 1,019 people across Indonesia (319), Thailand (350) and the Philippines (350) were interviewed.

Dentsu Aegis clients and third party partners will be recruited for involvement but the initiative will be led by Ruth Stubbs, CEO of iProspect Asia Pacific, alongside other Dentsu Aegis leadership across the region.

Stubbs commented; “We believe this initiative will allow Dentsu Aegis Network to lead the industry towards a more socially conscious approach to the onset of the digital economy, especially highlighting the role women and emerging markets are set to play. Digital convergence and an emerging generation of female entrepreneurs are changing the shape of traditional business as we know it. Understanding these women, their motivations and how we can help them is critical to the success of us all.”

The startups recruited onto the programme will be focused on ones that show ‘innovation, diversity, social sustainability and tech leadership’, according to the network. The three parts of the scheme; mentorship, development and funding, will start in August. Dentsu Ventures will supply the secondary funding for the startups as the final stage.

With a strong focus on solidifying key foundational elements of a business strategy, the programme will take place over the course of two months with a unique curriculum created to deep dive into key areas that are essential to scale businesses.

The accelerator programme will partner selected candidates with senior industry mentors. A panel of strong and inspiring female business leaders from across Dentsu Aegis Network and its strategic business partners will also give guidance throughout the programme, sharing extensive experience on digital, marketing, finance and operations.

Going beyond educating and training candidates, the programme will culminate with a demo day in early December with possible second round funding from venture capitalists Dentsu Ventures, Monk’s Hill Ventures and others.

Dentsu Jayme Syfu continues UNIQLO customer experience focus by launching a digital travel planner

UNIQLO

UNIQLO is a Japanese casual wear designer, manufacturer and retailer. The company has been a wholly owned subsidiary of Fast Retailing Co., Ltd. since November 2005 and has come a long way from its early days of operating as a suburban chain in Japan.

Over a span of two decades, the company has achieved monumental growth, sealing its status as a global fashion behemoth.

With over 1,400 stores in 16 markets across the world, Uniqlo has navigated its way through challenges such as Japan’s wavering economy and shrinking population, as well as unsuccessful forays into global markets.

As the fourth-largest fashion retailer in the world, the company currently ranks alongside other global retail giants such as Gap, H&M and Zara.

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Uniqlo takes customer experience both in the real world and digital channels very seriously.

In planning and designing all aspects related to its in-store experiences, the company adopts the Japanese concept of kaizen, which translates to mean a continuous search for perfection and is now beefing up e-commerce operations by carefully repositioning itself to appeal to a wider, more multicultural set of consumers but without losing its ‘Japanese-ness’ – a quality that can be glimpsed as much in the technologically hip way it communicates with shoppers, as in the discipline of its clothing designs.

Uniqlo’s creative vision in the digital sphere first grabbed the world’s attention in 2007 when the company’s ‘Uniqlock‘ campaign took the advertising sector by storm.

The marketing project, designed to build brand awareness internationally, featured a clock with spliced clips of well- choreographed dancing and catchy lounge music all timed to match the ticking. It ran all year round, 24/7. In summer the girls dancing wore polo shirts; in winter, cashmere; and at midnight they slept. Click here to see Uniqlock in action.

‘Uniqlock’ swept the board at a raft of major advertising awards in the following year, even scooping a Grand Prix at Cannes. And the innovative but simple execution of the campaign played no small part in helping to propel a local clothing retailer that even in Japan was not considered fashionable to the status of a hip marque in a few short years.

Dentsu Aegis Isobar | UNIQLO – UMOOD from R3 on Vimeo.

UNIQLO and Dentsu Aegis Isobar agency in Australia launched Mood in 2015, a retail activation that helps consumers select from over 600 T-shirts by identifying their mood with neural technology at UNIQLO’s Pitt Street store in Sydney.

Customers take a seat in the UMood machine and watch a series of ten short videos and images, whilst the sensor tracks the customer’s brainwave reaction to that stimulus via a Neuro headset.

The brainwave responses are analysed and an algorithm recommends T-shirts that fit their mood. The unit was developed by Isobar and Dentsu Science Jam a Dentsu Aegis Network company.

Uniqlo Travel Planner Logo

This month, Dentsu Jayme Syfu in the Philippines launched the UNIQLO Travel Planner.

Traveling is incredibly fun but it involves a lot of preparation. Aside from plane tickets, accommodations, transportation etc., one major dilemma of many people is the wardrobe.

What does one wear for a particular trip? We want to be comfortable for all the walking and sightseeing but we also want to look great in our photos without bringing our entire wardrobe.

The UNIQLO Travel Planner recommends what to wear based on where you are going and when your trip will be. Just indicate whether you want to browse through their men, women, boys and girls collection; your travel destination and your trip dates.

The app will then start “building your wardrobe” and will show you the weather forecast during your vacation. Just scroll down and voila! The digital experience shows you the recommended wardrobe for the trip.

Uniqlo Travel Planner
The great thing about Uniqlo pieces is that they’re well made, functional, simple and basic. This means that you can just add a scarf, a hat or an accessory to make it stand out. This also makes mixing and matching easy. With the Uniqlo Travel Planner, choosing what to wear is made simpler because it is your online travel wardrobe assistant.

Click here to start planning your wardrobe.

Flipkart India’s leading digital economy business 360 video treasure hunt program by Dentsu Webchutney

Flipkart

Flipkart is India’s leading e-commerce marketplace with over 40 million products across 80 plus categories. was founded in 2007 by Sachin Bansal and Binny Bansal, both alumni of the Indian Institute of Technology Delhi.

Flipkart Mobile App

Flipkart now employs more than 33,000 people and a valuation of over $16 billion US.

Flipkart allows payment methods such as cash on delivery, credit or debit card transactions, net banking, e-gift voucher and card swipe on delivery.

Flipkart is a wonderful example of digitisation that is going on in the Indian economy right now.

India is becoming mobile shopping instead of the traditional web internet  shopping on broadband. India skipped the landline stage of Internet content creation and e-commerce and went straight to wireless and mobile experiences.

Dentsu Webchutney won the digital creative mandate and agency of record for Flipkart in May 2015 after a number of successful digital project assignments.

The current scope now extends across online campaigns, social media and digital strategy for brand Flipkart. The brand has been created with a customer focus and is an excellent agency and client relationship example of Dentsu Aegis vision to ‘renovate the way brands are built for the digital economy.

Shoumyan Biswas, Senior Director, Flipkart said “Today, increasingly brands are being built through engaging content that lead to active conversations amongst consumers in the digital space. Dentsu Webchutney has proven experience and we needed a partner who not only understands our business but also the pulse of our consumer base as well as of the digital eco-system. Through this exciting partnership, we aim to create standout communication that fuel engaging conversations with our customers.”

flipkart-big-billion-day-saleJust this week Flipkart and Dentsu Webchutney came together to create what possibly is one of the first made-for-360 experiences in India to launch the marquee offers of Flipkart’s annual flagship sale- The Big Billion Days.

Taking from the campaign theme, ‘Ab ITNE mein ITNAAAA milega’ (cueing in value maximization, courtesy the sale’s grand offers) – the activity maximized the experience of the user by packing in a treasure hunt within the 360 video.

Since Big Billion Day shoppers longingly wait for the offers to be unveiled every year, Flipkart and Dentsu Webchutney decided to gamify this reveal. The 360 video shot within the Flipkart head-office, gives users a tour of the many conference and meeting rooms, the movie and music themed floors, the lobby arena and more.

Across the locations, offers are hidden (on a poster on the movie floor, on the T-shirt of a busy employee passing by, etc.). Users have to spin their phones, spot these offers and screenshot them. The screenshots of these offers have to be shared back with Flipkart in exchange for grand prizes.

Flipkart Billion Day 360 Sale

Shoumyan Biswas, Vice President – Marketing Flipkart says, “For us engaging with our users with a compelling story is as important as sales. We constantly like to push the frontiers – be it with our service, technology or consumer engagements”.

The 360 video hunt capitalizes on the internet eyeballs grabbed by The Big Billion Hunt (India’s first Instagram tag-innovation) carried out last year see video below

This year again, the medium has been optimized to the fullest to give users a novel experience within a known format.

It would seem others have taken notice of Flipkart’s success and it was announced this week Wal-Mart Stores Inc. is in advanced discussions to invest as much as $1 billion into Flipkart in an alliance that could help the companies battle Amazon.com Inc.

Accordingly to news reports, Wal-Mart, the world’s largest retailer, would take a minority stake in Flipkart under the proposed agreement. Final terms of the deal haven’t been worked out and negotiations are still underway. Stay tuned.

Citroen Fami-Navi Guides Drivers To Traffic Safety In China

Citroen Logo

China has become a rapidly developing automobile using society. With the increasing number of vehicles, traffic congestion and frequent traffic accidents have begun to threaten pubic transport, which has become a huge social problem in China.

The number of traffic accidents increases about 10% every year due to the rapid deterioration of traffic conditions caused by the ever-increasing number of cars on the road.

Dongfeng Peugeot-Citroën Automobile Limited is a joint venture between the Dongfeng Motor Corporation and the French PSA Peugeot Citroën. Based in Wuhan, capital of Hubei province, it manufactures Peugeot and Citroën models for sale in China.

Citroen set a challenge to improve the traffic safety manners of the drivers in China, which is lower than the developed countries in the world and approached Dentsu Beijing to find a creative solution to solve this business problem.

The insight that was unearthed by the Dentsu planners was everyone drives in a hurry, and when there is traffic jam, people often feel anxious resulting in “road rage.” 

In these cases, everyone tends to put themselves as a priority. Drivers become self-centred when they are driving alone but their driving behaviours change when their loved ones are in the car with them.

They found that when drivers hear the voice of family in the car it was a very powerful safety mechanism. 

So Dentsu Bejing creative idea was to develop an innovative APP called ‘Fami-Navi’ which offers safe travel guidance. 

Through the built-in recording script, parents and children can learn traffic etiquette together, record the voice of driver’s child or spouse, and then automatically import it to replace the existing navigation voice. Then, the driver can enjoy a ride navigated by his or her most important person’s voice.

Fami_navi_app_china

So what ‘Fami-Navi’ does is get children to learn about traffic safety manners by reading them a picture book and recording their voice. Using voice recognition technology the recorded voice is linked to map data, turning the recorded children voices into navigation voices.

These voices act as reminders for the drivers of gentle driving manners. By being navigated by families’ voice to their destination while driving, it felt as if they were carrying their families in the car with them and that amplified the need for safe driving. Good Innovation!

Voice recognition as a process of taking the spoken word as an input to a computer program will see many innovations over the coming years. Voice is human. From Amazon Echo to Cortana to a real life Star Trek communicator badge – technology has finally begun to find its voice in production engagements. 

This process will certainly be important to virtual reality programs because it provides a fairly natural and intuitive way of controlling the simulation while allowing the user’s hands to remain free.

The result on ‘Fami-Navi’ since the the launch a couple of months ago has seen over 90% of APP users (data from the APP pop-up questionnaires) became more cautious on the traffic safety manners. It changes the consciousness of drivers while driving.

Citroen_Logo_Fami_Navi_Guide

Last night at the AD STARS Beijing Dentsu’s work for FAMI-NAVI won the Direct-Use of direct marketing Silver Award. 

AD STARS awards which was founded in 2008 is now the Asia’s largest and the world’s third largest advertising festival.

Beijing Dentsu has recently been active and involved in domestic and international advertising awards competitions. 

This year, Beijing Dentsu has won 5 awards which include ADFEST, AMES, Asia-Pacific Tambuli Awards and other International advertising festivals. The way they are travelling I think the best is yet to come.

Augmented Reality and the meaning of play

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The promise of virtual and augmented reality has always been enormous.

Augmented reality is the blending of virtual reality and real life, as developers can create images within applications that blend in with contents in the real world.

With AR, users are able to interact with virtual contents in the real world, and are able to distinguish between the two. Go nowhere, and be transported anywhere. What a wonderful proposition to work from.

Virtual and Augmented Reality was very much a central conversation at Cannes last month so this blog post will take a closer look at it’s history and the most recent development, especially with the success of Pokemon Go launching this month that promise to be a worldwide hit.

Firstly to Cannes and the VR entries. The New York Times was a surprise big winner of the week, earning double Grand Prix for its virtual reality initiatives. The Times VR platform itself claimed the top prize in Mobile.

And in the Entertainment Lions, the New York Times took the Grand Prix for its VR experience “The Displaced,” which took viewers into the lives of refugee children pushed from their native countries.

Entertainment Lions Jury President Jae Goodman, CCO at CAA Marketing, said the idea “catapulted the Gray Lady 100 years forward.”

Two VR experiences, Lockheed Martin’s “Bus Ride to Mars,” out of McCann New York and Goodby Silverstein’s “Dreams of Dali,” for the Dali Museum also were early contenders for the Grand Prix in Cyber, but ultimately, neither took the top prize.

Virtual Reality as a concept has been around for almost 100 years. In the 1930s a story by science fiction writer Stanley G. Weinbaum (Pygmalion’s Spectacles) contains the idea of a pair of goggles that let the wearer experience a fictional world through holographics, smell, taste and touch.

Virtual Reality

In hindsight the experience Weinbaum describes for those wearing the goggles are uncannily like the modern and emerging experience of virtual reality, making him a true visionary of the field.

Virtual Reality had become significantly popular during the 1990s. It became one of the best topics for movies and even for virtual reality games.

During the 1950s, an attempt by a cinematographer named Morton Heilig to stimulate the different senses became the idea of what we know today as Virtual Reality. This is the same person who made use of the machine called Sensorama.

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Sensorama included moving chairs and odor meters while providing a visual treat to the audience.

At Dentsu there have been a number of virtual and augmented reality programs of work over the years but the most successful to date has been iButterfly a free mobile application available on both iOS and Android platforms produced in October 2010.

It combines Augmented Reality, Motion Sensors and Global Positioning System (GPS) technologies to allow consumers to “see”, find and catch customized butterflies at specific locations through their smartphones.

Marketers can tap on the iButterfly application’s potential to customize promotional mechanics based on their campaign needs.

iButterfly coupons can be time-limited, location-based, or number-limited. Marketers can design tactics such as having consumers collect a series of different butterflies in order to collect prizes, or have butterflies available only in specific geographical areas.

ibutterfly_screenshot1The augmented-reality (AR) game attracted 21 million users and became one of the most successful mobile apps ever. It has been praised for promoting exercise, facilitating social interactions, sparking new interest in local landmarks, and more.

Dentsu took iButterfly to Hong Kong  in May 2011. It became an overnight hit with over 10 million butterflies caught and 350,000 users.

In Thailand, iButterfly captured 100,000 downloads in the first week. In the Philippines, the largest shopping enterprise, SM Malls, embraced iButterfly as its promotion vehicle. In Indonesia, Unilever and top music bands are major partners. This unprecedented marketing platform has won over 10 local and international awards for its commercial success and creativity since 2011, capturing the imagination of advertisers in the region.

In 2012 Dentsu Singapore’s launched iButterfly on 17 November 2012. Consumers could redeem products and vouchers from Cheers, Gatsby and Yoshinoya by catching virtual butterflies. Each customized virtual butterfly was designed with product offers ranging from iPhone covers to meal vouchers and potato chips as well as facial packs. Three iPad Minis were won by consumers who caught limited edition golden butterflies during the event.

Now this month Pokémon Go launches and I get the feeling this app will be even bigger although likely to be short lived as the game play is very repetitive.

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Pokesmon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

In the game, players use a mobile device’s GPS capability to locate, capture, battle, and train virtual creatures, called Pokémon, who appear on the screen as if they were in the same real-world location as the player. The game supports in-app purchases for additional in-game items.

So the learning here is imagine 10 years ago trying to envision the way we use cellphones today. It’s impossible. That’s the promise VR and AR has today. At its best it shouldn’t replace real life, just modify it, giving us access to so much just out of reach physically, economically.

If you can dream it, VR and AR can make it. It’s a medium for progress, not the progress itself. Enjoying thinking up the ideas.

Cannes 2016 – Festival of Advertising and now Technology

Cannes Advertising Awards 2016It’s been ten years since I have attended the International Festival of Creativity, the Cannes Lions Festival.

Somethings are exactly the the same. The abundance of awards, drinking, dinners, parties and the networking events held on large yachts.

Dentsu Group companies (Dentsu Inc., Carat (London), 360i (New York), Dentsu Young & Rubicam (Tokyo) and Drill (Tokyo)) were awarded a total of thirty-one Lions (one Grand Prix, one Gold, twelve Silver, sixteen Bronze and one Product Design) at the 63rd Cannes Lions International Festival of Creativity (June 18-25), Lions Health Festival (June 18-19), Lions Innovation Festival (June 21-22) and the inaugural Lions Entertainment Festival (June 23-24) held in Cannes, France.

The Dentsu Group Grand Prix Lion winner was “Life is electric” for Panasonic Corporation.

The insight for this work is very powerful. What if we could see electricity? It managed to use the power of design to change the perception of a product that has become a commodity, by bringing storytelling in—in every space. It creates a bridge between the digital tools and the analog world. A great piece of work.

Dentsu team with the Grand Prix Design Lion

Dentsu Inc: – Cannes Lions International Festival of Creativity
Cyber:    Two Silver, one Bronze
Design:    One Grand Prix, one Gold, six Silver, one Bronze
Direct:    One Bronze
Film:    One Silver
Film Craft:    One Bronze
Media:    One Silver, one Bronze
Mobile:    One Silver, one Bronze
Outdoor:    Three Bronze
PR:    Two Bronze
Product Design:    One Product Design

Lions Health Festival
Pharma:    Three Bronze

Lions Innovation Festival
Creative Data:    One Silver, two Bronze

The three minute award entry show reel continues to drive what entities are awarded and what isn’t.

If you can’t tell a three minute video led story on why your work should be awarded, you have no chance of finding a jury judge interested, no matter how effective your results were for your client.

What is very different for me is how much Cannes has turned into a tech show. A Consumer Electronics Show crossed with a watered down SXSW festival.

I remember ten years ago Microsoft just starting to make a presence on the ad scene. Now it’s all about the big showy setup from Google, Facebook and Twitter and a thousand other tech venders attending all shouting for attention. Advertising has certainly transformed from a festival celebrating print, radio and film to an event all about digital advertising tech led solutions.

So many talks seem to be about promoting tech and the benefits of big data, virtual reality and audience demand generation platforms rather than a celebration on how a big strategic and creative idea can deliver brand impact and business growth.

What has also changed is how separated the creative and media agencies are in operation, focus and collaboration with each other. Creative agencies are now creating ideas with a no canvas approach but it often does not support the media agencies approach to an endless amount of platforms both online and offline to push the message. Too often the creative idea is not made for the media channel to amplify.

This is very apparent at the Cannes event itself.

Advertising messages are planted everywhere. Sure it’s a ad event but the ads themselves are not for client brands but rather have been purchased by tech ad vender solutions.

This means all the outdoor advertising is very average creative work. It is a very polluted ad environment as no brand is making an impact on the audience. It would seem every iconic building in Cannes has some type of tech vender ad message screaming out for attention.

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This to me is a miss opportunity. Cannes should be a celebration of beautiful brand client advertising rather than a place to showcase bad ad executions from partners and venders.
Sure I get the event is a money making exercise, but I find the work so bad and disturbing and such a  missed opportunity to program the event as showcase for the power of great advertising to our clients.

While the event is held over seven days I think that is too long to hold people’s attention.  You can feel very contraphopic within 24 hours of arriving as their are so many limited ad themes to speak about. There is so much overlapping talk on Big data, virtual reality, experience design being talked about without any real authority or case examples.

The event attempts to bring in other industries to pad out the ad talk. All the agencies tend to invite big name guests from the film, music and business industries to flesh out their points of view.

Over the last ten years I have elected to attend SXSW for my creative inspiration over Cannes, and I think based on this years experience it continues to be a wiser choice. There is much more diversity and authority in Austin over Cannes in how to grow brands and business using innovation.

As I was only six weeks into my new job as CDO in the Dentsu Aegis Network I found the timing of Cannes very convenient to meet up with colleagues from around the globe and receive a debrief on our network strategy and capabilities and our journey to 100% digital.

When not in meetings I attended the conference hall seeking out inspirational talks. One highlight was a conversation with Brian Eno and Dentsu Lab Tokyo on their project to explore whether machine intelligence (MI) can acquire the creativity that is innate to human beings. Brian hired Dentsu to work on his latest project called The Ship.

Brian Eno-talks-about-using-artificial-intelligence

I have always had a man crush on Eno the musician, producer, visual artist, creative thinker. I remember when I first heard U2’s The Unforgettable Fire when I was about 15. I was so amazed with the abstract sound on that album. It was so different to U2’s previous albums like War. I remember reading the album credits and seeing for the first time the names Brian Eno, Producer and Daniel Lanois, Sound Engineer. 

Eno changed how music was recorded. He mastered the multi track technique. His work with Roxy Music, David Bowie, Talking Heads, Ultravox were the soundtracks of my life. I studied in sound engineering and manipulation because of this man so it was great to meet him after the talk.

 

Joining Dentsu Aegis Network as Chief Digital Officer, Dentsu Brand Agency Asia Pacific

Dentsu Aegis Network

News broke today that I have joined the Dentsu Aegis Network in the role of Chief Digital Officer (CDO), Dentsu Brand agencies Asia Pacific.

I couldn’t be happier with the opportunity and challenge ahead. I will be based in Singapore from today May 16th 2016.

Dentsu is the world’s largest and most awarded agency brand. Headquartered in Tokyo and employs over 7,500 people in Japan. 

In March 2013, Dentsu acquired Aegis Group and formed the subsidiary Dentsu Aegis Network which administers the Group’s business operations outside of Japan. 

Dentsu Toyko

Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. Offering a distinctive and innovative range of products and services, Dentsu Aegis Network is headquartered in London and operates in 145 countries worldwide with over 30,000 dedicated specialists

Part of Dentsu Inc., Dentsu Aegis Network is made up of nine global network brands of Dentsu Branded Agencies (DBA), Dentsu media, Carat, iProspect, Isobar, mcgarrybowen, MKTG, Posterscope and Vizeum. The network is growing fast and has a broad capability in MarTech and today’s media mix to bring to life the right communication strategy for clients.

My role will be to lead the Dentsu Brand agencies digitalisation efforts in the Asia Pacific region and strengthen each agencies presence and credentials in the industry and among clients and prospects. There are Dentsu branded agencies in Singapore,  Australia, China, Hong Kong Taiwan, Myanmar, Thailand, Indonesia, Malaysia, Vietnam, Philippines and New Zealand.

電通の企業スローガンを作成。本人は辞めてしまいましたが。

The conversations with Takaki Hibino the CEO Dentsu Brand Agency and Dentsu Media Asia Pacific and his team over the last couple of months have been very positive, enjoyable and I feel very privileged to be joining a company with such a rich communication history that began in 1901.

I was attracted to the role and the corporate philosophy which is “Good Innovation” and  by “innovation” they mean: ideas that reach beyond the imaginable, technology that crosses the bounds of possibilities, and entrepreneurship that surpasses the expected.

So no doubt there will be more to write on this blog about my Dentsu adventure, but for now I am adjusting to my new surrounding in the Singapore office and beginning my agency induction.  Interestingly I have just read that new hires climb Japan’s 12,388 foot-high mountain, Mount Fuji part of it’s employee inductionNow that’s living the philosophy!

So what does a Chief Digital Officer actually do?

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A Chief Digital Officer (CDO) discussion comes up with me from time to time.

Everyone has an opinion on what the role is, and what functions and reports it would operate in. My April’s 2016 blog post is my opinion on the subject and how the role stands with me today.

The CDO role and it’s associated KPI’s depend greatly on what business vertical and industry the CDO is being invited to operate in.

A CDO can been appointed to an industry with a ‘short fuse, big bang disruption’ like the finance, retail trade, arts and recreation, professional services and media and telecommunications where my experience of CDO work has focussed.

Or sometimes a CDO find themselves operating in a vertical grouped in where a ‘longer fuse, big bang’ digital disruption is occurring and cost efficiency tend to be the transformation drivers. Industries such as education, health, transport, post, agriculture and utilities sectors.

While all industries are being disrupted because of the Internet, the CDO must have the experience in how to drive the amount of velocity to apply to the transformation assignment so revenues grow rather than become restricted because the disruption has taken a front seat . This velocity decision impacts how assignments are led in many cases.

The powerful breakthroughs in computing and telecommunications has seen the introduction of always on broadband, mobile and e-commerce systems, resulting in a real-time buy and sell channels that are seeking customer experiences. The understanding of how this works results in many new and exciting ways to engage with customers on a global scale to grow business and/or organisations.

Digital transformation goal at an organisation board level will always look for programs that increase automation and gather and analyse unprecedented amounts of data so they can stay relevant in a competitive global market.

While cost efficiencies are important strategies the board also must seek a CDO leader that can also deliver customer market growth programs.

This combination means there are a vast array of capabilities and skills required to stitch together a large scale audience led digital transformation.

The CDO candidate therefore must be from clear customer centric up bringing.

Ideally spent their entry career creating compelling stories across many different types of media channels, and were brought up on a number of design thinking approaches that were then fused to screen customer first thinking tracked to agreed business models, defined audiences and financial plans.

They must be an individual who has passion for the arts blended with a scientific method mindset to use the tools of the day, but also be innovative to always be looking ahead to find an edge.

The CDO role is to visualise and communicate well crafted ‘real time’ innovation programs, that sometimes start a life launched from innovation labs.

They also need their developed programs need to bring innovation concepts that combine business model and execution plans ready for board review and sign off.

For a CDO to exist and thrive, their concepts while needing to be story told, must always be mindful, and have an understanding their stories impact others. Their clients staff, their friends and their customers.

The CDO appointee will most likely come from an understanding on what drives culture as well as opportunity.

Culture always trumps strategy so the CDO has to be collaborative at all times seeking out digital artisans and change agents from both the client, the agency/service provider and the customer.

To bring to market a digital transformation program the CDO must foster a partner ecosystem for co-innovation and co-creation.

The team that is created for the assignment must also give the project leads and middle managers latitude to fail fast so they can learn even more quickly.

So that in more than summary form outlines what Chief Digitial Office does.

Finally my experience also tends to have the strong opinion the CDO alway seek council from the CEO when on assignment.

Ideally if a CDO and CEO can jointly develop and embrace the digital transformation vision, and work together to communicate that digital vision, the more success can be had.

The Jarryd Hayne Branded Content Story

Can a man who has never played a snap of American football at the age of 27 make it in the NFL?

Jarryd Hayne bets it all to prove that he can in a new documentary produced by Telstra Media. As one of Australia’s most recognised rugby league players, he had it all. But NRL star Jarryd Hayne gave up fame and fortune to chase what seemed like an impossible dream.

1 to 38: The Jarryd Hayne Story

1 to 38

The story begins when the Paramatta Eels legend at the end of 2014 was contemplating to walk away from his $1.5 million a year to have a crack at the NFL in 2015 — despite not knowing if he would be good enough.

On the evening of 29th September 2014 at the NRL Daly M Awards, and after Jarryd walked away with a number of awards he told close friend Matt McCann, GM of Media and Sponsorship at Telstra he was going to leave rugby league to explore if he could make it in the NFL.

Jarryd was one of our current Telstra NRL ambassadors so Matt was shocked about the news. Also personally invested in him and a massive Parramatta Eels  and rugby league fan. Matt the creative strategic thinker at heart wanted to continue help him in anyway he could.

So Matt got thinking and the following day with Ryan Kaveney, GM of Sport and Entertainment at Telstra Media hatched a plan to develop a branded content business case to support Jarryd on his dream.  When Matt and Ryan told me of the idea I was immediately sold. It made good commercial sense, and was also a good fit with the Telstra brand in telling a connected human story .  The concept was worked on collaboratively with a number of key content partners and a deal struck with Jarryd and his management team.

On November 24th, 2014 we announced that Jarryd had joined Team Telstra as an official ambassador, in a partnership that will give our Australian’s and the world a unique and exclusive look at his remarkable journey during 2015. He was a winner before he started. Follow the link below for a recap of the partnership.

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Now it’s March 2016, some 16 months later the untold story is ready to be told. From over 800 hours of content captured on many digital devices. Some captured directly by Jarryd. It’s great journey and the story has been produced down to an incredible 1 hour 20 minute documentary called 1 to 38: The Jarryd Hayne Story.

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Passionately directed by Jonathan Pease who has done a wonderful job with Ryan Kaveney and follow Executive Producers John Du Vernet, Matthew Grounds and Guy Fowler. It has been beautifully cut together by Spencer Austad and narrated by radio personality Alan Jones.

It is an extraordinary behind-the-scenes look at Hayne’s incredible journey – from saying goodbye to his family and former team mates to landing in LA with nowhere to live; the search for an NFL team willing to give him a go; and the highs and lows of competing in the world’s toughest sport. The announcement he was joining the San francisco 49ers streamed live at the Telstra Experience Centre.  It is raw, unprecedented access to a young man brave enough to live his dream, and a reminder to everyone that the impossible can be possible.

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As well as the 1-38 documentary powered by Telstra, there is an exclusive behind-the-scenes interview with 60 Minutes tonight where Hayne reveals the rollercoaster ride of his time in the National Football League in the US and what drove him to make the biggest sacrifice of his career.

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Jarryd will return to the 49ers in 2016 for his second season in the NFL from next month. Once again he will have to fight his way through the NFL Preseason to reclaim his sport on the 53 man roster. We all wish him well.

Congrats everyone for making this branded content piece.

1 to 38: The Jarryd Hayne Story

CREDITS

Director
Jonathan Pease

Producer
Jo Austin

Editor
Spencer Austad

Narrated by
Alan Jones

Executive Producer
Ryan Kaveney
John Du Vernet
Matthew Grounds
Guy Fowler
Jonathan Pease

Netflix partners with the Manly Sea Eagles for Australia’s first branded content sponsorship

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The Manly Sea Eagles are proud to be the first Australian sporting club to develop a branded content sponsorship with Netflix.

The sponsorship will promote the second season of Daredevil which will premiere on Netflix on March 18, 2016. The TV show is about a blind lawyer-by-day who fights crime at night as the hero Daredevil.

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Manly Sea Eagle GM Corporate Luke Byrne said, ‘this is the result of a collaboration of working with some of Australia’s best talent to deliver a unique branded content piece, leveraging some of the NRL’s biggest names.”

Adam Good, a Digital Transformation and Media Executive produced the branded content story on how the Sea Eagles coaching staff took inspiration from the Daredevil character and put the Sea Eagles senior players through a number of sensory training drills as the last drill to pick the round one team against the Canterbury Bulldogs.

The media and activation strategy was delivered by MEC Global office in Sydney.

The story unfolds over two parts running from Friday 25th Feb up until the team announcement on Tuesday 1st of March.

Adam Good said,

“The distinction between brands and publishers is becoming increasingly blurred. Ad campaigns come and go, but stories endure. The opportunity to partner with Netflix and develop a branded content rugby league story has been truly fantastic.  Netflix are not only an innovative brand and amazing product they are also innovative in their marketing approach. They really wanted to push their marketing tactics to maintain their position as a disruptive force.”

 

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The Sea Eagles and Daredevil partner to select round 1 squad.

To extend the partnership with Manly, Netflix will give away Daredevil merchandise to fans at the Sea Eagles first home game of the season against the Bulldogs and have a strong presence in each of Channel 9’s NRL telecasts and at stadiums across Australia during the first three rounds of the NRL season leading up to the release of Daredevil Season Two on March 18.

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The premise of the branded content idea is Manly Warringah Sea Eagles Coach Trent Barrett has channelled his inner Daredevil by incorporating a a range of unique training techniques in selecting his team for the opening round of the Telstra NRL Premiership.

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Trent and his coaching staff got their players to test their ‘sensory skills’ ahead of finalising his team for the blockbuster clash against Canterbury‐Bankstown Bulldogs at Brookvale Oval on Friday, March 4.

Barrett will announce his team on Tuesday afternoon but supporters will be able to watch an exclusive video of Trent’s unique selection methods by clicking here.

 

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“The entire team has worked really hard this off‐season. I just needed one little tweak to put the finishing touches on it,’’ Barrett said.

“I wanted the players to be aware of all their senses and everything that is going on around them.”

Barrett asked Head of Physical Performance, Dan Ferris, to put the players through a final session, describing it as a ‘little unorthodox to test their true instincts’.

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Captain Jamie Lyon admitted it was an unusual session.
“It was something different to do at training. It was a lot of fun,’’ Lyon explained.

“I can’t give away too much now of what I and some of the boys like Brett Stewart, Tom Trbojevic, and Marty Taupau had to do, but I will give Trent and the club full marks for thinking outside the square,’’ Lyon said.

“I’m sure our supporters will see the benefits of it when we take on the Bulldogs.”

and now for Part 2.