As the curtains draw on 2017, businesses need to begin planning ahead for the upcoming year. With constant changes in geopolitical landscape, technological breakthroughs and stakeholder expectations, businesses cannot afford to rest on their laurels with stagnant business models.
Planning ahead may be a daunting task, but Canon Asia Pacific leaders got together to create the Think Big Leadership Business Series with an aim to provide clarity for over 700 attending business leaders, through a whole host of respected leaders in both commerce and academia sharing their perspectives on 2018’s projections.
Aptly themed Outlook 2018, this convention took place at the Grand Ballroom of the Grand Copthorne Waterfront Hotel in Singapore, on the 21st and 22nd of November 2017.
I was invited to join the program with a focus on Digital Transformation working with Canon Mailcom Malaysia Sdn Bhd’s Mr. Chris Martin, Océ Technologies B.V. Netherlands’ Mr. Joost van Rooij, Zalora Group’s Mr. Parker Gundersen & LinkedIn’s Mr. Stewart Lee.
Tech vs Humanity: Keeping the Human Touch Alive in an Automated World
Robots, artificial intelligence, computerized algorithms, machine-to-machine communications, and autonomous vehicles are here and transforming human life.
Despite how digitisation and technology have become an integral part of businesses, people are increasingly craving for the human touch of personalisation, from product customisation to simply having someone willing to walk through and understand their customer’s needs.
What are some ways businesses can find a happy medium between technology and human interaction to ensure a satisfactory buying experience is not lost?
Moderated by NTU’s Chief Development Officer, Mr. Victor Tay.
- Adam Good, Chief Digital Officer, Dentsu Brand Agencies, APAC, Dentsu Aegis Network
- Parker Gundersen, Group CEO, Zalora
- Stewart Lee, APAC Head of New Business, LinkedIn
- Ryan Huber, Managing Director, Huber’s Pte Ltd
- Ewan Sou, Founder and Managing Director, Instantly